AI for Copywriting: When to Use It and When to Hire a Human

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Let’s be honest: AI has changed the game for copywriters. It’s fast, efficient, and doesn’t need coffee breaks. But does that mean you should replace all your human copywriters with AI? Not so fast. While AI is a fantastic tool, there are still times when nothing beats the creative touch of a human writer.

In this post, we’ll break down when AI can save you time and money—and when hiring a human is worth every penny.



When to Let AI Do the Work

Man sitting in front of a MacBook looking perplexed

AI excels at churning out clean, structured copy quickly. Here are a few tasks where it shines:

1. Routine Content

AI is perfect for generating repetitive or formulaic copy, such as product descriptions, meta tags, or social media captions. Need a hundred different ways to say “This shirt is soft, comfy, and on sale now”? AI’s got you covered.

2. Brainstorming Ideas

Staring with a blank page is rough. AI can help you break through writer’s block by generating ideas, headlines, or even a rough draft to get your creative juices flowing.

3. Editing and Polishing

AI tools like Grammarly or ChatGPT can clean up grammar, tighten up sentences, or make suggestions to improve your copy’s readability. Think of it as your personal editor—but without the judgmental red pen.

4. Fast Turnaround Projects

If you’re under a tight deadline and need something yesterday, AI can step in. It’s not perfect, but it can give you a solid starting point, especially when speed is the priority.




When You Need a Human Touch

Woman's hands writing in a book with edge of MacBook and cup of coffee

There are times when AI simply can’t replicate the nuance, emotion, and creativity of a human writer. Here’s when to call in the pros:

1. Complex Brand Voice

If your brand has a distinct tone (quirky, heartfelt, irreverent), you’ll want a human who can nail it. AI tends to be a bit… generic. A human writer, on the other hand, can adapt to your unique vibe.

2. Storytelling

Whether you’re crafting a compelling article, an about page, or a marketing campaign, great storytelling requires emotion and connection. AI might give you the bones, but a human brings the soul.

3. Highly Creative Work

Taglines, slogans, or ad copy meant to grab attention and evoke emotion? That’s where humans shine. AI can suggest ideas, but the real magic happens when a person adds their creativity and intuition.

4. Sensitive Topics

For content dealing with complex or emotional subjects (think mental health, diversity, or personal experiences), a human writer can navigate the nuance and empathy required. AI lacks the depth of understanding for this type of work.

5. High-Stakes Content

Launching a new product? Sending a big pitch? Writing a book? If it’s something that really matters to you or your business, go with a pro. Humans bring originality, strategy, and an understanding of your audience that AI just doesn’t have.




How to Decide

Here’s a quick cheat sheet to help you choose:

Task AI Human
Product descriptions
Blog post drafts ✅ (final touches)
Brand voice guidelines
Emotional storytelling
Quick ideas for social posts
Book or long-form content

Combining the Best of Both

The good news? You don’t have to choose one over the other. Many successful writers and businesses use AI as a tool to support their work, not replace it.

For example:

Start with AI to generate ideas or rough drafts.

Bring in a human to edit, refine, and add creative polish.

This combo lets you take advantage of AI’s speed and efficiency while ensuring your content is polished, engaging, and uniquely you.


Final Thoughts

AI is like a trusty assistant: great for routine tasks and brainstorming, but not ready to take over the big, creative jobs. By knowing when to use AI and when to call in a human, you can get the best of both worlds—and create copy that truly shines.

Kelly Smith

Kelly Smith is on a mission to help ensure technology makes life better for everyone. With an insatiable curiosity and a multidisciplinary background, she brings a unique perspective to navigating the ethical quandaries surrounding artificial intelligence and data-driven innovation.

https://kellysmith.me
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